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SUHEIL J. MUASHER, MD, FACOG: We believe and practice compassionate care to our patients. We think that infertility is a very stressful situation for the couple; it’s a very stressful situation for the family in general.

Many of the patients that we see have been treated elsewhere, and many of them have failed treatments, and have spent a lot of money. We try to treat them as individuals and we try to make them feel that from the moment they call us on the phone or they walk through the door. We try to help them by checking their insurance to see what they’re covered and what they’re not covered.

I sit with them and I try to individualize their treatment. We don’t have like fixed protocols where we just run patients through multiple testing and multiple treatments. The treatment is individualized to meet the patient’s own needs.

And our nursing staff are wonderful. They help the patients, they sit with them one-on-one and not as a group, and they go over the different diagnostic tests as well as the different treatments that they have to undergo.